Terms of Renting

GENERAL TERMS AND CONDITIONS OF THE MOTOR VEHICLE RENTAL AGREEMENT

PARTIES

This General Terms and Conditions document for the Motor Vehicle Rental Agreement is concluded between KALITE OTOMOTIV AKARYAKIT VE TURIZM A.Ş., whose head office is located at Gülsuyu Mah. Fevzi Çakmak Cad. Demirkurt Sk. No:3/1-D Maltepe / Istanbul, and the individual or legal entity who signs this agreement (hereinafter referred to as the RENTER).

DEFINITIONS

LESSOR: Refers to KALITE OTOMOTIV AKARYAKIT VE TURIZM A.Ş.
RENTER: Refers to the natural or legal person who signs these General Terms and Conditions.
DRIVER/USER: The person listed as the driver in the Vehicle Delivery Form.
VEHICLE: The motor vehicle specified by brand, model, license plate, and other relevant features in the rental agreement or the delivery and return forms, rented to the RENTER for use during the rental period.
GENERAL TERMS AND CONDITIONS: This set of terms titled “General Terms and Conditions of the Motor Vehicle Rental Agreement.”
VEHICLE DELIVERY FORM: The document confirming that the vehicle has been delivered to the RENTER, detailing the condition of the vehicle at the time of delivery, as well as its group, brand, model, license plate, and other specifications.
VEHICLE RETURN FORM: The document confirming the return of the vehicle to the LESSOR and detailing the condition of the vehicle at the time of return.
DAILY RENTAL FEE: The rental fee payable by the RENTER for a maximum 24-hour rental period, excluding all other fees and charges.
MONTHLY RENTAL FEE: The rental fee payable by the RENTER for a maximum 30-day rental period, excluding all other fees and charges.
RENTAL CONDITIONS: The rules and terms set by the LESSOR and announced on the website www.dailydrive.com.tr and/or via the call center at 0850 360 10 10, including information regarding the renter, rental period, fuel policy, vehicle delivery, insurance and coverages, traffic fines, additional products and services, mileage limits, payment terms, reservation, and contract modifications.

SUBJECT MATTER

The purpose of these General Terms and Conditions is to define the rental conditions of the vehicle leased to the RENTER, the payment terms and conditions of the rental and related charges, and the mutual rights and obligations of the parties.

4. VEHICLE USAGE

4.1. The vehicle is rented to the RENTER for the duration of the rental period. The RENTER hereby agrees and undertakes to:

Use the vehicle in accordance with the Rental Conditions, the Vehicle Delivery Form, the Vehicle Return Form, and these General Terms and Conditions,
Pay the rental fee and any additional charges specified in the Vehicle Delivery Form and these General Terms and Conditions,
Be bound by all provisions set forth in the Rental Conditions, Vehicle Delivery Form, and this agreement.

4.2. In case of changes such as the rental period, vehicle group, or pick-up/drop-off location, the rental fee and other charges shall be recalculated by the LESSOR based on the current rates effective on the date the change request is made.

For reservation cancellations, the cancellation policies published on the LESSOR’s website and in effect on the reservation date shall apply.

4.3. Rental services requested by the RENTER under these terms will only be deemed initiated once the RENTER signs the Vehicle Delivery Form and receives the requested vehicle from the relevant LESSOR branch.

Said Vehicle Delivery Form is an integral part of this agreement and shall be interpreted jointly with these General Terms and Conditions.

4.4. The Vehicle Delivery Form will be updated and signed with the most current information at the time of delivery.

4.5. The RENTER agrees and undertakes to comply with the vehicle manufacturer’s user manual, to use the vehicle with reasonable care and diligence, and to ensure that the vehicle is maintained in good condition during the rental period.

4.6. The RENTER agrees to use the vehicle in full compliance with the Turkish Highway Traffic Law and all applicable regulations, and within the borders of the Republic of Turkey. Furthermore, the RENTER shall not use the vehicle in the following (but not limited to) ways and shall be liable for any fines, damages, or costs incurred due to such misuse:

4.6. The RENTER agrees not to use the vehicle under the following circumstances, and acknowledges full responsibility for any resulting fines, penalties, or damages:

For the transport of items prohibited under customs regulations or other applicable laws and regulations.
For drug trafficking, involvement in acts of terrorism, armed conflict, or any other illegal activity, including but not limited to the aforementioned.
For pushing or towing another vehicle or object.
For transporting passengers or goods for commercial purposes.
For carrying personal items or loads exceeding the vehicle's maximum loading capacity, or in a manner that may damage the vehicle.
By any individual who is under the influence of alcohol or drugs, does not hold a valid driver’s license, or is not listed as the main or additional driver on the Vehicle Delivery Form.
For participation in or preparation for racing, rallying, speed trials, or any other form of competition.
In off-road conditions or terrain unsuitable for the make/model of the vehicle (e.g., sand, mountainous regions, riverbeds, swamps), or in environments beyond the technical specifications and endurance of the vehicle.
On roads that are unsuitable for normal traffic conditions or unsafe to operate a vehicle.
Outside public roadways, and for transport by sea, air, rail, or any other non-road means, except for licensed ferries and trains where the vehicle can enter and exit under its own power.
For animal transportation, including cases where residual odors or contamination occur.
In any situation where damage is caused by smoking or heat-related contact, in violation of Law No. 4207 of the Republic of Turkey, which prohibits smoking in private vehicles and imposes fines accordingly.

4.7. The vehicle may only be driven by the main or additional driver(s) who meet the age and license duration requirements specified in the Vehicle Delivery Form, based on the vehicle group.

The RENTER is responsible for ensuring that all additional drivers comply fully with the provisions of the Vehicle Delivery Form and these General Terms and Conditions.

The RENTER, along with the driver(s) and any listed additional drivers, shall be jointly and severally liable for any damage or loss resulting from the use of the vehicle.

4.8. The RENTER agrees not to make any modifications or alterations to the vehicle without the prior written consent of the LESSOR.

In the event of unauthorized changes, the RENTER will be responsible for restoration costs and any damages incurred as a result.

4.9. The RENTER acknowledges receipt of the vehicle in good condition and agrees to be liable for any mechanical or electrical damage resulting from:

improper use,
negligence or lack of care,
failure to perform scheduled maintenance,

including but not limited to:

Transmission damage caused by incorrect gear shifting,
Undercarriage damage due to collision with road hazards,
Continued vehicle use despite warning lights being active,
Damage to tires, rims, or other components,
Fuel-related malfunctions, and
Clutch system replacements due to misuse.

4.10. All fuel expenses, parking fees, HGS/OGS toll charges, highway and bridge tolls, traffic fines (including any interest and ancillary charges) incurred during the rental period are the responsibility of the RENTER and shall be paid by the RENTER. Even after the rental period ends, the RENTER remains liable for all fines issued during the rental period. The RENTER accepts responsibility for such penalties even if the ticket is issued solely to the vehicle license plate without a name or signature.

If any toll, parking fee, or traffic fine notifications are received by the LESSOR during or after the rental period, the LESSOR will pay these charges and collect the total amount paid, along with any late fees and a service charge, from the RENTER. This obligation shall remain in force even if the rental period or these General Terms and Conditions have expired.

The RENTER may not request the LESSOR to dispute any HGS, OGS, highway, bridge, or traffic penalties, and may not avoid payment on the grounds that the LESSOR did not raise an objection. The LESSOR is authorized to collect all such amounts, including service charges, from the RENTER’s credit card and/or deposit without prior notice, consent, or judicial approval, and without waiting for the end of the rental period.

This authority is not limited to the duration of the agreement; even after termination, the LESSOR is entitled to offset and collect such charges from the RENTER’s credit card or deposit. The RENTER irrevocably accepts and agrees to this provision in advance.

4.11. To guarantee the fulfillment of any potential liabilities, including vehicle damage or other debts arising from this agreement, the RENTER agrees to pay a security deposit (the amount of which is determined by the LESSOR according to the vehicle group) via credit card prior to vehicle delivery. This security deposit does not limit the RENTER’s liability for any damages exceeding the deposited amount.

If the vehicle is returned on time, at the specified location, in full and undamaged condition, and if there are no outstanding dues by the RENTER, the deposit will be refunded within 6 business days from the return date. If the amount was blocked on the card, the block will be lifted. The LESSOR is not liable for any delays caused by the bank in processing the refund.

If the vehicle is not returned in full or on time, or if the RENTER has outstanding payments for rental fees, HGS/OGS tolls, damage, fuel, additional products, excess mileage or rental time, etc., the deposit will be offset without the need for prior notification or consent, and any amounts exceeding the deposit will be separately charged to the RENTER. The LESSOR is authorized to collect all outstanding amounts that exceed the deposit from the RENTER’s credit card without requiring permission, judgment, or notice, and this authority is not limited to the duration of the rental agreement.

4.12. The RENTER shall be deemed the legal operator of the vehicle under applicable laws and assumes all liabilities and obligations arising from such status. The RENTER is solely responsible for any material or moral damage caused to third parties, motor vehicles, or the environment during the rental period. In such cases, the RENTER shall indemnify the LESSOR for any damages or liabilities it is required to pay.

This liability continues even after the end of the rental period or the expiration of these General Terms, provided that the damages were incurred during the rental term.

4.13. The rental vehicle may be equipped with a tracking system or other geographic location-based systems. These systems are used by the LESSOR for the purpose of preventing theft, loss, or other security breaches, and allow the vehicle’s location and mileage to be monitored and recorded. These records may be disclosed to relevant third parties or authorities, whether official or not, in the event of security concerns, legal, judicial, or administrative investigations or proceedings.

4.14. If the RENTER fails to fulfill any payment obligations arising from these General Terms and Conditions, and the LESSOR seeks a preliminary attachment or precautionary measure, the RENTER hereby declares and undertakes that no collateral will be required from the LESSOR.

4.15. In the event that, after delivery of the vehicle to the RENTER, the vehicle is used in violation of applicable laws by the RENTER and/or any third party, or becomes involved in any criminal activity, or if any restriction is imposed on the vehicle’s registration by official authorities, or if the vehicle is impounded or returned to the LESSOR due to any reason attributable to the RENTER, this agreement shall be deemed automatically terminated without any need for notice, warning, or court order.

In such a case, the RENTER agrees and undertakes to immediately pay in full and without objection all direct and/or indirect damages incurred by the LESSOR, including but not limited to towing, transportation, parking, delivery, fines, taxes, fees, and service charges, as well as the highest daily rental fee applicable to the vehicle for each day the restriction remains in effect — even if the agreement has been terminated.

Furthermore, if the vehicle is seized or confiscated by public authorities for the reasons above, the RENTER shall be obligated to pay the current market value of the vehicle as of the date of seizure/confiscation to the LESSOR without delay.

If the vehicle cannot be sold due to restrictions imposed by the authorities, the RENTER shall be responsible for all expenses related to the provision of security to lift the restriction, including bank guarantees, cash deposits, and any other related costs.

4.16. Unless otherwise stated in the vehicle delivery form, the RENTER is subject to a daily mileage limit of 350 km for rentals up to 10 days. For rental contracts exceeding 10 days, the total mileage limit is capped at 3,500 km per contract, regardless of the rental duration.

If this mileage limit is exceeded, the RENTER agrees, declares, and undertakes to pay the excess mileage fee per kilometer, which varies depending on the vehicle group and is stated in the vehicle delivery form.

If the RENTER changes the vehicle under the same rental agreement for any reason, the total mileage for the entire contract will be calculated cumulatively and the excess mileage fee will be based on that total.

4.17. The RENTER is obligated to return the vehicle with the same fuel level as it was at the time of delivery. If the vehicle is returned with less fuel, the cost of the missing fuel will be calculated using current pump prices, and this amount will be invoiced to the RENTER.

In such cases, the RENTER shall also pay a service fee calculated at the rate stated in the vehicle delivery form, along with the corresponding VAT amount. The RENTER remains liable for this cost even if the shortage is discovered after the vehicle is returned.

The LESSOR is authorized to collect the fuel cost and service fee without any prior notice, approval, or court decision, including after the agreement ends, by directly charging the RENTER’s credit card.

If the RENTER returns the vehicle with more fuel than delivered, they shall not be entitled to any refund for the excess fuel. The LESSOR does not reimburse excess fuel costs.

PRICING AND PAYMENT

5.1. The RENTER is obliged to pay all fees specified in these General Terms and Conditions, as well as in the Vehicle Delivery and Return Form, including but not limited to the following service charges:

5.1. The RENTER agrees to pay the following fees:

The rental fee calculated based on the number of rental days,
The additional charges for optional services such as GPS navigation device, child seat, snow tires, roof box, delivery to address (valet), one-way or round-trip drop-off, if requested,
The Collision Damage Waiver (CDW) and any other optional insurance protections, provided that the corresponding coverage fees are paid in advance at the beginning of the rental period, if requested by the RENTER,
At the end of the rental period: any additional rental charges, one-way fees, legally applicable taxes, excess mileage fees, damage/loss compensation amounts, service charges, and costs arising from insurance, fuel, parking, HGS/OGS tolls, highway and bridge tolls, and traffic fines.

5.2. The RENTER shall make payments in the manner determined by the LESSOR. The LESSOR may require that the rental fee be paid in advance.

In the event that the rental fee, any amounts due under these general conditions, or any statutory payments are not paid in full and on time, all outstanding amounts shall become immediately due and payable without any need for warning or notice.

The RENTER agrees, declares, and undertakes to pay all such amounts together with default interest, calculated at twice the advance interest rate announced by the Central Bank of the Republic of Turkey as of the invoice date.

The LESSOR reserves the right to unilaterally terminate the rental agreement and these general conditions.

5.3. The RENTER irrevocably accepts that all fees mentioned above — and any others arising under these General Terms and Conditions and the Vehicle Delivery and Return Form — may be charged to the RENTER’s credit card, without the need for any further authorization, court ruling, or notice, and regardless of the term of the agreement.

This Article 5.3 shall remain in effect indefinitely, even if this rental agreement is terminated or expires for any reason.

INSURANCE AND LIABILITY

6.1. The RENTER shall be fully liable for any and all damages, treatment costs, and losses — including but not limited to pecuniary and non-pecuniary damages, loss of value, and loss of income — caused to other motor vehicles, third parties, or passengers within the vehicle, which fall outside the coverage and limits of the Mandatory Third-Party Liability Insurance obtained by the LESSOR.

If the LESSOR compensates for any damages not covered by insurance and/or exceeding insurance limits, the RENTER agrees and undertakes to reimburse the LESSOR for the full amount of such compensation, along with default interest calculated at twice the advance interest rate set by the Central Bank of the Republic of Turkey, starting from the payment date.

6.2. At the time of signing the delivery form, the RENTER is required to pay, in advance and in addition to the rental fee, the fees for any optional protection packages offered by the LESSOR.

Descriptions of the available protection packages are provided below:

6.2.1. Damage protection packages shall be valid only if explicitly requested by the RENTER and the corresponding fees are paid in advance. These packages are subject to the “General Conditions of Motor Insurance” ("Casco") published by the Association of the Insurance, Reinsurance and Pension Companies of Türkiye, and are valid as per the applicable coverage and definitions on the date of the incident.

Optional Protection Packages

Maximum Protection

Covers repair costs up to TRY 8,000 (VAT included) for body damage caused by single-vehicle accidents, based on renter’s statement only — no accident report required. This package is intended to simplify damage handling in cases of low-cost single-party accidents.

Exclusions: Missing interior equipment (e.g., ashtray, lighter), burns or tears in seats/upholstery, broken ventilation grills, display or dashboard damage, missing external antenna.

Includes: Tire, Glass, and Headlight Coverage.

Super Maximum Protection

Covers repair costs up to TRY 12,000 (VAT included) for body damage from single-vehicle accidents, based on renter’s statement. Facilitates repair procedures for incidents not exceeding the stated limit.

Exclusions: Same as Maximum Protection (interior defects, burns, tears, broken elements, antenna, etc.).

Includes:

Tire, Glass, and Headlight Coverage
Extended Third-Party Liability Insurance (Optional Liability)
Personal Accident Insurance

Mega Maximum Protection

Covers repair costs up to TRY 16,000 (VAT included) for body damage from single-vehicle accidents, based on renter’s statement. Offers highest coverage threshold for minor accidents.

Exclusions: Same as other tiers (interior damages, missing parts, etc.).

Includes:

Tire, Glass, and Headlight Coverage
Extended Third-Party Liability Insurance
Personal Accident Insurance
Deductible Waiver Coverage

Tire, Glass, and Headlight Coverage

Covers repairs for damages to tires, windows, or headlights based on renter’s statement.

If the front windshield is damaged and the renter has not purchased this coverage, the repair cost will be fully borne by the renter.
If the coverage has been purchased and the cost falls within the insured limit, it is covered.
If the cost exceeds the coverage limit, the renter must pay the difference.

Personal Accident Insurance

Covers the driver and vehicle occupants for bodily injury or death up to the policy limit.

Extended Third-Party Liability Insurance

Provides additional coverage for damage caused to third parties by the renter when found at fault, beyond the limit of the standard traffic liability insurance policy.

Collisions involving the rental vehicle and other motorized or non-motorized vehicles on highways or railways,

Accidents caused by sudden and external impacts while the vehicle is either in motion or stationary, such as the vehicle being struck by or colliding with a fixed or moving object, overturning, falling, or rolling,

Acts of vandalism or malicious mischief by third parties, or damages caused by individuals lacking legal capacity,

Fire damage to the vehicle,

Theft or attempted theft of the vehicle or its parts,

—are all considered risks covered under the general conditions of the “Motor Vehicle Casco Insurance,” with the exception of the circumstances listed under Article A.4 - “Risks That Can Be Covered by Endorsement” of the General Conditions of Motor Vehicle Insurance (hereinafter referred to as the "Casco Insurance General Conditions").

The coverage limit for damage repair and theft protection is restricted to the current market value of the vehicle on the date of the incident, and is subject to the coverage scope and limits specified in the applicable Casco Insurance General Conditions in effect on the date of the damage or incident.

Accordingly, the RENTER shall be solely liable for all damages and financial and non-financial liabilities (including depreciation and loss of income) arising from incidents not covered or exceeding the limits set by these insurance terms, including but not limited to damage to the rented vehicle, other motor vehicles, passengers within the vehicle, and any third parties.

Damage repair and theft protection coverage cannot be claimed solely based on the RENTER’s declaration. However, if the RENTER has expressly requested and paid for additional protection packages, damages to the vehicle body resulting from single-vehicle accidents may be covered based on the RENTER’s declaration, provided that such damages fall within the scope of the Motor Vehicle Casco Insurance General Conditions published by the Association of the Insurance, Reinsurance and Pension Companies of Türkiye, and subject to a maximum limit determined by the RENTAL COMPANY.

The RENTAL COMPANY reserves the exclusive right to determine whether the damage or loss falls within the scope of such coverage. The RENTER irrevocably agrees, declares, and undertakes not to dispute the RENTAL COMPANY’s determination in this regard. BOTH PARTIES acknowledge and agree to these conditions.

Furthermore, the RENTAL COMPANY reserves the right, at its sole discretion, to take out insurance policies to cover any of its own risks arising from such coverage. The RENTER cannot demand to benefit from such policies or their coverages under any circumstances.

The RENTER shall be fully liable for any potential damage to other vehicles, their drivers, passengers, or third parties arising from accidents or other incidents involving the rental vehicle, to the extent such damages fall outside the scope or limits of the insurance policies for which the RENTER has paid in full, in advance. The RENTER cannot claim any benefits under insurance policies or coverage packages unless they have been fully and timely paid for in advance.

Moreover, even if the RENTER has requested and paid for protection plans such as Theft Protection, Damage Repair Coverage, Mini Damage, Maximum Protection, or Third-Party Liability Insurance, Personal Accident Insurance, or Excess Liability Insurance, they shall still be fully liable without objection for any damages, compensations, or costs incurred under the conditions listed below (including but not limited to damage to themselves, the vehicle, its driver, occupants, third parties, or other vehicles).

In the following cases, the RENTER shall be fully liable for all damages, and shall not benefit from any protection packages or insurance coverages, even if such have been paid for in advance:

If it is determined that the RENTER was under the influence of alcohol and/or drugs at the time of the accident,
If a traffic accident report was not issued and/or an alcohol test report was not obtained,
If the traffic accident report, alcohol test report, copies of vehicle registration documents of the involved vehicles, copies of traffic insurance policies, copies of driving licenses, witness statements, and any additional documents requested by the RENTAL COMPANY are not submitted in full and without error within 3 days following the date of the incident,
If the vehicle was used in violation of traffic laws and/or the provisions listed in clause 4.5, or if the accident was caused intentionally,
If the accident or damage occurred while the vehicle was driven by someone not listed as the RENTER or authorized additional driver in the rental agreement,
If, for any reason whatsoever, damages or losses are not covered under the Compulsory Third Party Liability Insurance, Voluntary Third Party Liability Insurance, Personal Accident Insurance, Excess Liability Insurance, or any other insurance/casco policy, either due to limitations, exclusions, or the insurer’s refusal to pay for any reason.

In order to benefit from the mentioned protections or insurance coverages, the RENTER must submit all the documents listed under subsection (c) completely and accurately to the RENTAL COMPANY. Otherwise, no claim may be made, and the RENTAL COMPANY reserves the right to charge the RENTER for all rental fees incurred until the complete documentation is submitted.

6.3. In the event of an accident, the RENTER and any authorized additional drivers are obligated to take the following actions:

Immediately contact the RENTAL COMPANY via the Customer Service / Roadside Assistance Line at 0850 360 10 10, and provide full details of the incident.
Without moving the vehicle from the scene and after switching off the ignition, report the accident, damage, theft, or loss to the nearest Police or Gendarmerie station and obtain an official incident report along with an alcohol test report,
Take photographs of the vehicle at the accident scene,
Obtain the names and addresses of involved parties and any witnesses,
Do not admit fault or liability under any circumstances,
In case of a two-vehicle accident, collect copies of driver’s licenses, vehicle registration documents, and traffic insurance policies of all involved parties. If this is not possible, record details such as driver's license number, issuing province, insurance company name, and policy number,
Do not leave the vehicle unattended without taking adequate safety precautions,
Submit the accident report and all related documentation to the RENTAL COMPANY within 72 hours of the incident,
If the accident results in material damage, bodily injury, or death, immediately report the incident to the nearest police or gendarmerie and/or the relevant authorities.

6.4. In the event that the RENTER fails to request and fully, properly, and in advance pay for the aforementioned coverages and insurance policies, the RENTER shall be solely responsible for any and all damages, losses, compensations, loss of value, and loss of income arising from or to arise due to accidents or other causes involving the rental vehicle, including damages to the vehicle itself, the driver, passengers, other motor vehicles, and third parties. The RENTER is obligated to cover all such costs.

Additionally, if the customer has not purchased the Mega Mini Damage Insurance, a deductible amount of 30,000 TL per damage incident will apply. In cases where the RENTER is found at fault during the rental period (including single-vehicle accidents), deductible fees shall apply. The RENTER is obliged to pay for all damages arising from accidents caused during the rental period in accordance with the deductible amounts specified for the vehicle group. For every accident that occurs during the rental, the RENTER is required to pay the deductible amount for each incident.

The deductible limitation shall not apply in cases where the RENTER falls under the conditions set forth in Clause 4.7. If the RENTER is involved in an accident under the circumstances described in Clause 4.7, they shall be 100% liable for the entire cost of the vehicle damage, as well as any loss of value or income. In single-vehicle accidents, it is possible to eliminate the deductible by purchasing additional insurance coverage, details of which are provided in Clause 6.3.

6.5. In the event of an accident, the RENTAL COMPANY reserves the right to block a security deposit from the RENTER’s credit card as compensation for potential damages or liabilities (without this amount constituting a limit on the RENTER's responsibility and without waiving the right to collect damages that exceed this amount). The RENTAL COMPANY is authorized to collect the rental fee, damage compensation, and all other receivables—regardless of the rental period—from the security deposit without requiring prior approval, notification, or judgment, and the RENTER hereby irrevocably agrees not to object to this practice.

6.6. If the RENTER purchases theft protection coverage, they are obligated to take all necessary precautions to prevent theft in order to benefit from this coverage. In case of any theft, the RENTER must return the vehicle’s registration and keys as proof that proper precautions were taken, and submit an official police report by reporting the theft to the relevant law enforcement authorities. If the vehicle or any of its parts are stolen during the rental period, all necessary reports must be obtained and submitted to the RENTAL COMPANY by the RENTER.

If these reports are not provided within 3 days from the date of the incident, or if the incident falls outside the scope of the valid Motor Insurance General Conditions issued by the Insurance, Reinsurance, and Pension Companies Association of Turkey on the date of the event (including but not limited to cases such as keys being left in the vehicle, the vehicle being handed over to parking/washing attendants, or abuse of trust), or if the insurance company does not classify the incident as theft (e.g., cases deemed as pilfering), the RENTER shall immediately pay the current market value of the stolen vehicle or the stolen parts/accessories to the RENTAL COMPANY.

Until payment is made, the RENTAL COMPANY reserves the right to charge rental fees, and any additional damages may also be claimed. If the RENTER does not fully, properly, and in advance pay for the theft protection coverage, they shall be liable to immediately pay the current market value of the stolen vehicle or any of its parts/accessories in the event of theft during the rental period.

6.7. The RENTER is responsible for the safekeeping of additional products delivered with the vehicle and listed on the delivery form (such as snow chains, GPS devices, baby seats), as well as all documents, tools, equipment, and accessories belonging to the vehicle. These items are not covered under the damage repair or theft protection coverages. In case of damage, loss, or theft of such items, the RENTER shall pay their current market value in full and in cash immediately to the RENTAL COMPANY.

6.8. The RENTAL COMPANY shall not be held liable for the loss, damage, theft, or misappropriation of any items carried in or left inside the vehicle by the RENTER. The RENTER waives any claims or demands against the RENTAL COMPANY under any title in this regard.

6.9. The RENTAL COMPANY is not the manufacturer of the vehicle or its spare parts and shall not be held liable under any circumstances for damages, losses, or compensation arising from any manufacturing defects of the vehicle or its components.

6.10. In the event that the vehicle is used outside the rental period and/or by any person other than the designated driver/additional drivers, or by drivers who do not meet the age and/or driver’s license year requirements, or in a manner contrary to applicable laws or general conditions, all aforementioned coverages and insurance protections shall be deemed void, even if paid for by the RENTER. In such cases, the RENTER shall not be entitled to benefit from any insurance, coverage, or legal rights. The RENTER shall be jointly and severally liable with the driver for any and all damages or losses arising from such misuse.

6.11. The RENTAL COMPANY shall not be held liable for any damages or losses resulting from the vehicle being out of service.

RETURN OF RENTED VEHICLES

7.1. In the event that the RENTER wishes to return the rented vehicle earlier than scheduled, no refund shall be provided. In such cases, the RENTAL COMPANY also reserves the right to reclaim any promotional benefits, discounts, or awarded services, or to charge their equivalent value. If the reservation or rental fee was prepaid and the vehicle is not collected on time, one day's rental fee shall be deducted from the total amount paid by the customer, and the remaining balance shall be refunded. The RENTAL COMPANY shall not be obligated to hold the reserved vehicle available for the entire prepaid rental period in the event of no-show. If the customer later decides to collect the vehicle within the reserved time window, this will depend on current vehicle availability, and the RENTAL COMPANY shall not be held liable to provide a vehicle.

7.2. The RENTER shall return the vehicle in the same condition it was received — including the spare tire, all tires, documents, accessories, optional items, tools, and equipment — to the return address specified in the Vehicle Delivery Form, on the specified return date and time, without any damage or missing items. If the pick-up and return locations are listed by code in the form, the corresponding addresses are listed in Appendix-1. If the RENTER returns the vehicle to a location not authorized in writing by the RENTAL COMPANY, a one-way fee will be charged for transporting the vehicle back to the designated location.

7.3. The RENTER is obligated to return the vehicle, along with its documents, key, accessories, tools, optional items, and equipment, in complete and undamaged condition. The RENTER is responsible for any missing items or damages determined during the return inspection that go beyond normal wear and tear and must pay the amount assessed by the RENTAL COMPANY immediately. Additionally, the RENTAL COMPANY reserves the right to conduct a detailed inspection within 30 days after the return date and notify the RENTER of any discovered issues. Completion of a Vehicle Return Form at the time of return does not waive the RENTAL COMPANY’s right to make further claims. The RENTER shall be liable for all damages outside of normal wear and tear.

7.4. The RENTER must contact the RENTAL COMPANY and obtain written approval for all rental extensions. Any extensions made without written approval shall be deemed unauthorized possession of the vehicle. If the RENTER fails to comply with the Vehicle Delivery Form or any provisions of these General Terms — especially failing to return the vehicle on time — the RENTER irrevocably authorizes the RENTAL COMPANY to immediately repossess the vehicle wherever it may be, without the need for prior notice, permission, or a court order. The RENTER waives all rights to claim compensation or file legal complaints and undertakes not to assert any rights against the RENTAL COMPANY in such cases. The RENTER shall be responsible for all costs and damages incurred during the repossession process. The RENTAL COMPANY shall not be liable for any loss or damage to personal belongings left inside the vehicle during repossession. Even if a late return fee is charged, this shall not be interpreted as an extension or transformation of the rental into an open-ended contract.

7.5. Furthermore, if the vehicle is not returned on the specified return date and time, the RENTER shall be liable to pay a full day's rental fee for any delay, and for delays exceeding 24 hours, the daily rental rate for each additional day. In such cases, the RENTER shall also be responsible for any damages incurred by the RENTAL COMPANY, including but not limited to, disruptions to the reservation schedule. This situation shall not be interpreted as an extension of the rental period or the transformation of the rental into an open-ended agreement.

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With its expertise in the tourism sector and its innovative approach, dailydrive offers professional solutions for your car rental needs in Turkey. From city travel to holiday plans, it provides rental services tailored to every requirement, promising a reliable travel experience. With a strong technical infrastructure, user-friendly website, and customer-oriented service approach, dailydrive meets the expectations of both individual and corporate clients at the highest level. Featuring streamlined reservation systems and competitive pricing options, dailydrive stands out by offering fast and practical solutions that save you time. It also offers a wide fleet of vehicles suitable for daily, weekly, monthly, or long-term rentals. The diverse range of vehicles includes options from both economy and luxury segments, appealing to every budget. Through its corporate solutions, dailydrive provides flexible service options tailored to various needs and continues to be one of the leading platforms in the industry. Its fleet includes vehicles from the most trusted and popular automotive brands, combining high comfort and quality. Each vehicle undergoes regular maintenance and inspections to ensure a safe experience for customers. Book now to rent your dream car at attractive prices and enjoy a pleasant journey.